Contact information

Last updated: 3 September 2026

Who you are buying from

MyBitzz is a trading name of BY BERG LTD, a company registered in England and Wales under company number 14303115.

How to reach us

Email contact@mybitzz.com. We aim to reply within 1 working day.

For anything about an existing order, please include your order number.

Company details

Our registered office address and full company details are set out in our Terms of Service.

Please do not send returns to us without contacting us first. Most items are returned to a fulfilment partner's warehouse, which is often not where your order was dispatched from. Email us and we will send you the correct return address.